Tom McDermott is President of Mortgage Protection Associates, Inc., which he founded in 2005. A former educator, he is working on his PhD at the University of Pennsylvania. With 17 years in the business, Tom offers insights into running a successful mortgage insurance operation.
A Positive Customer Experience
“First and foremost, we see ourselves in the business of protecting families. That’s what drives us, and it’s important that we meet our customers in person and get to know them. We carefully assess their needs. We work with them to acquire the best plan at the best possible price.”
Hiring the Right People
“We have to be good recruiters — getting the right agents in place and supporting them with lead generation programs that get results. We work with nothing but top agents who are experienced, knowledgeable, care about our customers and have the ‘stick-to-it-iveness’ that’s essential to success in this economy.”
Why the Warren Group?
“We’ve licensed our marketing lists from The Warren Group for many years and have come to rely on them for the lead generation tools they provide. We’re in a marketing business and it’s crucial that our lists be up-to-date and accurate, especially in a competitive environment like this one.”